Thursday - 18th, Jan 2018 14:48:04 PM (Vietnam Time)

Fast processing, error fixed quickly

We apply two visas for a wife and husband traveling in Vietnam. The visas processed very quickly (within 4 working hours); however, the same visa was attached twice. Thankfully we had ordered early enough and caught the error within 2 hours of request. I tried to use the online help – after 10 minutes without a response I tried the Hotline, which worked. Ms Hayley Nguyen who helped me was efficient and quickly corrected the problem emailing the second, now correct visa.