We have listed most frequently asked questions regarding visa on arrival, however, if you have any further questions, feel free to
contact us!. Surely you will get your right answers shortly.
- Visa on arrival - what it is all about
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What information is needed for processing my visa?
Answer: -Your full name (exactly as in your passport)
-Date of birth (DOB)
-Nationality
-Passport Number
-Proposed arrival date
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Where can I get Vietnam visa?
Answer: Getting visa to Vietnam is quite simple and easy now. There are 2 options for
getting Vietnam visa:
1/ Getting Vietnam Visa-On-Arrival (recommended): Pick up at the
immigration checkpoint in Vietnam international airports. This is a quicker and easier way than the other, you can have the Approval letter within 2 days or even 8 working hours or 4 working hours. You can ask any Travel agent in Vietnam or refer to us
by clicking online application form then we will arrange your Approved
letter, this letter used to get onboard and together with your passport and 2 photos to get your visa stamped at Vietnam airport.
2/ Getting Vietnam visa at Vietnam Embassy: Before coming to Vietnam. You can
contact Vietnam embassy directly for applying Vietnam visa, or get your visa
stamped at embassy with pre-approved letter with code (Vietnam Embassy Visa) to
pick up Vietnam visa stamp at embassy from Vietnam Immigration Department.
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What is "Visa on arrival"?
Answer: It is one of the two kinds of Visa, which is stamped onto your passport up on
arrival at any of Vietnam’s international Airports. This is the quickest and
cheapest way to get your visa to Vietnam. You have just to fill in our "secure
online form", pay the service fee, get your "Visa approval letter" within 2
working days and pick up your Visa at your arrival airport (Hanoi, Ho Chi Minh
City and Danang)
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What is “Approval letter”?
Answer: "Visa approval letter" is the
letter issued by Vietnam Immigration Department that allows
you to enter and exit Vietnam for a given period. With the Approval letter you
can get your visa at one of the three international airports in Vietnam.
In Hanoi: Noi Bai International Airport
In Danang: Da Nang International Airport
In Ho Chi Minh City: Tan Son Nhat International Airport
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How long does it takes to get the approval letter?
Answer: In normal case, the approval letter will be processed within; Two (2) business days (except Saturday, Sunday
and National Holidays). In urgent case, it can be processed within 4-8 working
hours.
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How can I receive my "Approval letter"?
Answer: A copy of the Approval letter will be scanned with color and delivered to you by email, so please make sure that you have provided us with correct email address.
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How does the "Visa approval letter" look like?
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Can I use this approval letter for entering Vietnam by land?
Answer: No, this type of visa is applicable to air travel only. Three international airports in Vietnam that you can get your stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Danang).
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Can you apply 6-month visas in Vietnam?
Answer: Temporary there is no support for 6-month
visa in Vietnam.
According to the newly updated information from Vietnam Immigration Department,
6-month visas (single/ multiple) has not been issued since August 24, 2009.
Vietnam Immigration only issues 3-month visas (single/multiple) as the longest
one. Thus, instead of applying for 6-month visas, clients should apply for
3-month visas (as a longest one up to now).
However, if you have special needs, do not hesitate to contact us at:
+ Email: sales@vietnamvisa.org.vn
+ Hotline:
+84 9 3600 9908
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What is entry and exit form ?
Answer: Entry and Exit form is the form you have to fill in to do the landing visa procedure. You can
click here for the form.
- Requirements, Procedures and Tips
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Do you require my passport scan?
Answer: No, passport scan is NOT
required, you just need to provide us with your valid passport number and a few
other information for processing your visa. However, in some cases, the
Immigration Department spots an error in your application, you will need to scan
your passport for them to verify everything you provided is correct to avoid any
problems at both depature and arrival airports.
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Do I need photo and what is its size?
Answer: Yes, photos are required at Vietnam airports only.
Please remember to bring at least 2 photos (2in x 2in or 5.08cm x 5.08cm). No strict requirements on the photo sizes.
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What if my passport expired?
Answer: To apply for a visa to Vietnam, your passport must be valid for at least 1 month for 1 month single entry. Therefore, please re-new your passport before applying for one.
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Should I provide you with exact date of arrival?
Answer: No, not necessary.
The exact date of arrival is needed just in case you use our Assistant service. We need the exact date to assist you getting you visa stamped at the day of arrival.
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What should I do to get a multiple-entry visa to Vietnam?
Answer: This is quite simple: All Vietnam visas are single entry - unless you have
specifically requested multiple entry and this is stamped into the passport. The
status of a tourist visa cannot be changed from single entry to multiple entries
once you have arrived in Vietnam.
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How long in advance should I apply for a visa?
Answer: There is no time frame required to apply for a visa in advance. Though it just
takes 2-3 working days to get your visa approved, it is strongly advised to
apply for a visa to Vietnam in advance from 1 – 2 weeks in advance to avoid
urgent fee and unwanted problems.
- Price, Payment and Others
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How much does it cost?
Answer: It depends on type of visa you are applying for. In general, there are two
fees you need to pay:
Stamping fee (pay directly at Vietnam airport) +
Our service fee (shall be paid in advance).
Our detailed
Vietnam visa fee can be
found here.
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What is Stamping fee?
Answer: Visa stamping fee is the fee that must be paid directly by you to Immigration Department at arrival airport. This fee is charged to get your visa printed out, glued (or stamped) onto your passport and sealed after double checking your visa Approval letter. The visa is stamped onto your passport only if all the information in your approval letter is exactly as in your passport.
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Which payment methods do you accept?
Answer: We currently accept both Debit and
Credit cards and PAYPAL: Visa, MasterCard, American Express, JCB and Diners
Club.
Please
click here for
payment guidelines.
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My credit card number is correct, but it is not accepted. Why?
Answer: There are a few possibilities:
+ The card expiration is incorrectly entered.
+ You have reached your credit limit.
+ There is a computer error.
+ Visa Verified password / MasterSecure Code incorrectly entered.
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Is it the same rate for everyone?
Answer: For questions such as: Who are exempted from visa, Getting Vietnam visa in Laos,
Cambodia, Thailand.. etc, please drop an email to sales@vietnamvisa.org.vn or call us +84.9 3600 9908
Our Customer Support will reply within 2 hours during work days and within 24 hours at weekend.